This morning one of our cable boxes died. I tried the standard simple reboot fixes, but it won’t reboot at all. When trying to boot up it says it’s downloading new software, but the process hangs (apparently at the same point every time) and there’s nothing to do except pull the plug and try again.
A call to customer service puts me on hold for over thirty minutes, then the tech is unable to remotely reset the box or access it at all, so I’m told I need a new box. Would I like to schedule an appointment for September 10th or bring it in myself to swap it?
Obviously I’ll bring it in, but they’re closed Sunday and Monday for the holiday, so it’s time to hustle over to their office to get it done today. Of course, being Saturday, there’s the line from hell here, take a number and wait. They were on #84 when I came in forty-five minutes ago, they’re now on #02, and I’m holding #18.
It is what it is. None of that is what I find “amusing”.
Here in the lobby they have a handful of TV’s showing various things, mostly college football games at the moment. But on the main screen they’re showing the US Open tennis coverage.
On CBS.
Me and a few million of my closest friends in New York, Dallas, and Los Angeles can not get CBS in our homes because of the current corporate pissing contest. (Extended rant here.) But they’ve got it on here in the lobby. So, is it on here because:
A) it’s irony. Probably lost on them, but they know there’s a really long line here and a lot of folks are missing this at home and would really like to see it and they’re cutting us a little slack because they’re warm and wonderful people.
B) it’s spite. They just want to make sure that we know that they have it, we want it, they’re not going to let us have it until their ass gets sufficiently kissed, and as long as they have us as a captive audience here in the literal sense as well as the figurative sense, they’re going to take the opportunity to really rub it into our faces.
Yeah. That’s what I thought, too.
We Love The Stars Too Fondly 